Manufacturing
From machine health to maintenance work orders. Catch problems on the line while they are still small, and keep a clear record of every fix.
Downtime starts long before the line stops
Bearings wear, motors run hot and pressures drift for hours or days before a machine fails. Without a link between that data and your maintenance process, it goes unnoticed until production halts.
We connect your machines and sensors to ServiceNow so early warning signs become prioritised work orders, the right technician gets the right information, and every intervention is recorded against the asset.
Where we help
-
Condition monitoring
Vibration, temperature, current and pressure readings that flag equipment heading for trouble.
-
Maintenance work orders
Automatic work orders linked to the asset, its history and the spare parts it needs.
-
Line stoppage response
Instant alerts to the right team, with the stoppage logged and timed for later analysis.
-
Safety and quality incidents
Simple reporting from the shop floor, with investigations and corrective actions tracked to closure.
-
Plant IT and OT support
One service desk for office IT and shop-floor systems, with clear ownership for each.
-
Machine commands
Where it’s safe, commands from a workflow back to the machine through SiliCoded ITCM.
How it plays out
Pump P-14 on a cooling circuit starts to vibrate more than usual.
-
Signal
The vibration sensor shows a steady rise over two shifts.
-
Decision
The rule spots the trend and checks the pump’s maintenance history in ServiceNow.
-
Action
A planned work order is raised for the next shutdown, and a spare bearing is reserved.
-
Record
The readings and the repair are stored against P-14 for future planning.
What changes
- Fewer unplanned stoppages, because problems are caught early.
- Maintenance planned around real machine condition.
- Technicians arrive with the asset history and the right parts.
- A complete record of every intervention for audits and improvement.
Related
Let’s map your process
Tell us where work gets stuck. In a 30-minute discovery call we’ll sketch how it could flow.
Book a discovery call